We stand behind our products. If you're not completely satisfied within 14 days of purchase, we'll give you a full refund — no hassle, no questions asked.
Email us at support@linkhigher.com within 14 days of your purchase date with your order number.
Our team will review your request and confirm it within 1–2 business days. No lengthy explanations required.
Refunds are processed through Paddle and typically appear on your original payment method within 5–10 business days.
📧 To request a refund: email support@linkhigher.com with your order number. We'll handle the rest.
At link higher book store, we want you to be completely satisfied with your purchase. All digital products sold on our platform come with a 14-day money-back guarantee.
You are eligible for a full refund if:
Since all payments are processed by Paddle (our Merchant of Record), all refunds are also issued through Paddle. Once your refund is approved:
Paddle may also independently process buyer refund requests in accordance with their own buyer protection policies. You may contact Paddle's support directly for billing issues.
⚠️ Refund requests submitted more than 14 days after the purchase date will generally not be eligible. However, we evaluate edge cases on an individual basis — please contact us if you have a unique situation.
The following are generally not eligible for refunds:
If you are unable to access or download your purchased ebook due to a technical issue on our end, this is not a reason for refund — it is a reason for us to fix the problem immediately. Please contact support@linkhigher.com and we will resolve the issue or provide an alternative download method.
We strongly encourage customers to contact us directly before initiating a chargeback with their bank or card issuer. We can often resolve issues much more quickly than the chargeback process, which can take weeks. Initiating a chargeback without first contacting us may result in suspension of your account access.
You can also use our contact form to submit your request.